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Records Management – FAQ’s from Australian Government Agency Staff

August 21, 2015

Author: Nicholas Stuart

Australian Government agencies often ask the Australian Government National Archives questions about record keeping, digitising paper documents and document archiving software etc. They have compiled a very good list of frequently asked questions with answers that are very informative and well explained.

This information is available at their website via the following links:

• What is a record?
• How do I get a copy of a disposal authority?
• Can I have more information on the National Archives digital preservation software?
• Can I use the training package and cartoons from Keep the Knowledge?
• How long do I have to keep back-up tapes?
• What advice do you have about digitising hard-copy records?
• Where can I get information on archiving websites?
• How often should I take a ‘snapshot’ of my website?
• How do I folio a record?
• Can I use shared folders to manage records?
• How do I manage records that are shared by more than one agency or organisation?
• Is document management the same as electronic records management?
• What happens to the old records when a new IT system is implemented?
• Are messages received on my mobile device records?
• Should instant messaging (IM) exchanges be saved?
• Are voicemail messages records?
• What is a collaborative workspace?
• What should I do with the records I create in a collaborative workspace?

The Information provided by the Australian Government National Archives proves useful for both government agencies as well as private Australian Businesses. It points to the advantages of implementing Document Archiving Software such as Ferret Document Management System or Bulk Paper Scanning Software such as what it provided by Ferret Software.

Ferret’s customers currently include hundreds of Australia’s largest government and private organizations.

For more information about how Ferret can assist you with record keeping and records management please contact us:

• Contact Ferret Software – Phil North (02) 8355 7086
• Request a live demo from Ferret Software - http://www.ferretsoftware.com.au/request-live-demo/
• Link to Australian Government National Archives FAQ - http://www.naa.gov.au/records-management/faqs/#section6

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